Pacific Coast Community Resources

Human Resources Administrator

Port Coquitlam, British Columbia, Canada - Full Time

Job Title:                                           Human Resources Administrator

Name of Employer:                        Pacific Coast Community Resources Inc. – also known as PCCRI

Address of work location:            1805 Scarborough Crescent, Port Coquitlam, British Columbia., V3C 2R2, Canada

Employment Term:                        Full-time, Permanent, On-site work

Duties:

1. Employee Lifecycle Administration
  • Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.
  • Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
  • Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.
  • Administer approved leave and return-to-work processes.
  • Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.

2. Clearance & Compliance Management
  • Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.
  • Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
  • Conduct and record reference checks as part of the clearance and recruitment process.
  • Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
  • Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
  • Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.

3. Recruitment Support
  • Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.
  • Create offer letters for new employees in collaboration with managers and the HR Director.
  • Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.



4. HR Reporting, Systems and Process Improvements
  • Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.
  • Administer employment verification and income verification letter requests.
  • Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
  • Maintain proficiency with database management programs or HRIS systems.

5. Employee Engagement & Communication
  • Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.
  • Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
  • Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
  • Support HR projects, including updates to websites, social media platforms, and newsletters.

6. General Administrative Support:
  • Provide administrative support and backup for the front desk as needed.
  • Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
  • Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
  • Perform other related duties as required to support organizational objectives.

Education:         

Bachelor Degree in human resources management, business administration, industrial relations, or
completion of a professional development program in human resources administration.

Experience:       

Minimum of five (5) years of recent, relevant experience in a human resources or benefits role.

Specific experience and skills are required in:
 
  • Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.
  • HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
  • Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
  • Organizational Skills: Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.
  • Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.

Salary:                 CAD $86,320.00 per annum

Hours:                  40 hours per week

Language Requirements:              English

Benefits: Extended health, dental, and vision coverage, Employee & Family Assistance Program,
RRSP/pension plan, Maternity and parental leave (as per legislation), 15 days paid vacation.


Applications to be sent to:          Nimmi Thomas at: [email protected] - Email only please
 
Apply: Human Resources Administrator
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