Community Inclusion Program Coordinator

Kelowna, BC, Canada

Full Time

Manager/Supervisor

JOB SUMMARY: The Community Inclusion Program Coordinator will have the personality, ability and temperament necessary to interact with the people we support, their families and advocates, Community Inclusion employees and all others in a manner that fosters rapport and encourages open communication to ensure standards are being met and quality services are provided.

The Community Inclusion Program Coordinator shall be responsible for the daily operation of their assigned programs and management of their Community Inclusion employees. The Community Inclusion Program Coordinator is also expected to work and collaborate with colleagues as part of PCCR’s Home Share Coordinator’s network team.

REPORTS TO: Directors and Director of Services

KEY DUTIES & RESPONSIBILTIES:

Responsible for attending procurements on Community Inclusion programs
Create and setup Community-based programs for supported persons
Recruitment, retention and management of Community Inclusion (C.I.) employees
Assist in program training, staff development and provide support and guidance to community inclusion employees
Assist with the development of Individualized Service Plan/ Personal Service Plan
Support Home Share Providers and Community Inclusion workers in achieving goals and objectives as stated in ISP/PSP
Ensure each person’s Personal Service Plan is regularly implemented, reviewed and updated focusing on meeting their needs and wants
Participate in developing the strategic direction of Community Inclusion programs at PCCR
Monitor programs and ensure all regulatory guidelines and standards including CARF are met
Coordinate crisis response and assist with problem-solving and respite if necessary; Understanding Risk Management and Implementing Behavioral Support Plan as part of Crisis Response for C.I.
Available to answer calls after hours regarding Community Inclusion concerns/issues
Manage program hours accordingly
Evaluate C.I. employee’s progress annually in writing; provide follow-up direction and discipline where necessary
Attend Home share Coordinator’s meetings and participate in all other meetings as required
Ensure all C.I. employees are logging their hours in Inclusion. All personnel, payroll and financial records are maintained as required
Complete administrative tasks related to contracting with Community Inclusion program
Meet with Directors / Home Share Manager and perform tasks as requested

QUALIFICATIONS AND SKILLS:

Post-Secondary Diploma
Certificate /Diploma in Management Training
Minimum three years experience as a Community Inclusion worker or related field or at least two years of managerial experience
Ability to develop Community Inclusion resources and be able to manage and monitor programs
Excellent oral, written and interpersonal communication skills
Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision
Evidence of practice of confidentiality
Current First-Aid and CPR Level C Certification
Any qualification or skills required by the funding agency

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Community Inclusion Program Coordinator

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